Privacy Policy

Last updated: July 2026

Auronix Pro (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through auronixpro.co.uk (the “Website”), why we collect it, how it is used and shared, and the choices and rights available to you.

1. Information We Collect

We may collect the following types of information:

Information you provide directly: such as your name, email address and phone number when you submit a form, request information, or contact us.

Information collected automatically: such as IP address, browser type, device information, pages visited and general usage data, typically collected through cookies and similar technologies. See our Cookie Policy for details.

We do not ask for and you should never submit sensitive financial information, such as bank account numbers, card numbers or passwords, through any form on this Website.

2. Why We Collect Your Information

We use personal information to: respond to enquiries and provide requested information; operate, maintain and improve the Website and its content; understand how visitors use the Website; meet legal and regulatory obligations; and, where you have requested this, to pass your enquiry to a relevant third-party partner.

3. Sharing of Information with Third Parties

Information may be shared with relevant third-party partners only as described in this Privacy Policy. This may include, for example, service providers who help us operate the Website (such as hosting, analytics or form-processing providers), or a third-party partner you have asked to be connected with. We do not sell your personal information. Where information is shared with a third-party partner, that partner’s own privacy policy will govern their handling of your information, and we encourage you to review it before proceeding.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

5. International Data Transfers

Because the Website may be accessed from multiple countries, your information may be processed or stored in a country other than your own. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable privacy laws.

6. Security

We use reasonable technical and organisational measures to help protect personal information from loss, misuse and unauthorised access. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Analytics

We use cookies and similar technologies to operate the Website and understand how it is used. You can control cookies through your browser settings. For more detail, see our Cookie Policy.

8. Your Rights

Australia: We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You may request access to personal information we hold about you, ask us to correct inaccurate information, and ask how your information is collected, used and disclosed. If you believe we have mishandled your personal information, you may lodge a complaint with us first, and if unresolved, with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

United Kingdom and EEA: You may have rights including the right to access, correct, delete or restrict processing of your personal information, the right to data portability, the right to withdraw consent, and the right to object to processing. You may also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, including a request for data deletion, please contact us using the details below.

9. Children’s Privacy

This Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take reasonable steps to delete it.

10. Third-Party Links

The Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policy of any third-party website before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to request deletion of your data, please contact us at [email protected] or via our Contact page.